Last updated: October 27, 2026
Bali Surfing School (https://balisurfingschool.id/) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our surf lessons in Canggu, Bali.
This website is operated by Bali Surfing School, under PT. Bali Agung Megantara.
1. Information We Collect
We may collect personal information that you voluntarily provide when contacting us, making a booking inquiry, or requesting information about our surf lessons.
This information may include:
- Your name
- Your phone number or WhatsApp contact details
- Your email address, if provided
- Your booking preferences and inquiries
- Other information you choose to share with us
We may also collect basic technical information when you visit our website, such as your browser type, device information, IP address, and pages visited. This information may be collected through cookies, analytics tools, or similar technologies.
2. How We Use Your Information
We may use the information we collect to:
- Respond to questions and booking inquiries
- Provide information about our surf lessons and services
- Arrange and manage surf lesson bookings
- Improve our website and customer experience
- Monitor website performance and usage
- Protect our website against spam, fraud, and unauthorized activity
- Comply with applicable legal obligations
We do not use personal information for purposes unrelated to our services without an appropriate legal basis.
3. WhatsApp Communication
Our website may provide links that allow you to contact Bali Surfing School through WhatsApp.
When you contact us through WhatsApp, the information you share will be processed by us to respond to your inquiry and manage your booking. WhatsApp may also process your information according to its own privacy policy and terms.
Please review the WhatsApp Privacy Policy to understand how WhatsApp handles personal information.
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and measure website performance.
Cookies may help us remember preferences, understand which pages visitors use, and improve the overall browsing experience.
You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.
If we use third-party analytics or advertising services, those providers may collect information about website visits according to their own privacy policies and applicable settings.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers when necessary to operate our website, communicate with customers, manage bookings, analyze website performance, or provide our services.
We may also disclose information when required by law, by a lawful request from an authorized authority, or when necessary to protect our rights and prevent fraud or security issues.
Where appropriate, we take reasonable steps to ensure that third parties handle personal information securely and only for authorized purposes.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website or electronic communication method can be guaranteed to be completely secure. We encourage you to avoid sending sensitive personal information through unsecured communication channels.
7. Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, manage bookings, maintain business records, fulfill legal obligations, and resolve disputes.
The retention period may vary depending on the type of information and the purpose for which it was collected.
When personal information is no longer required, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable legal requirements.
8. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to object to or request restrictions on certain types of processing.
To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing your request.
We will handle requests in accordance with applicable Indonesian data protection laws and other relevant legal requirements.
9. Third-Party Websites
Our website may contain links to third-party websites or services, including WhatsApp and social media platforms.
We do not control the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our website may provide information about surf lessons for children. We encourage parents or legal guardians to handle bookings and provide any necessary information on behalf of children.
We do not knowingly seek to collect children’s personal information beyond what is reasonably necessary to arrange our services and comply with applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website features, or legal requirements.
Any updates will be published on this page, along with the revised date. We encourage visitors to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us.
Business Name: Bali Surfing School
Legal Entity: PT. Bali Agung Megantara
Address: Canggu, North Kuta District, Badung Regency, Bali 80351, Indonesia
Phone/SMS/WhatsApp: +62 859-7167-3200
We will do our best to address your privacy concerns in a timely manner.